Five WhatsApp Business API tools that act as Knights in shining armour for businesses

WhatsApp Business API tool is a well-liked messaging app, with an accumulated sizeable user base across the world. Keeping in mind the huge density of WhatsApp as compared to any of the other applications, its characteristics have helped companies communicate with consumers more successfully.

With over 487 million users, it is one of the most demanded communication sounds and holds the great possibility of serving as a bridge between the brand and its target customers. Here are some of the companies contributing to WhatsApp Business APIs that are helping brands to not engage better with their customers but to sell in an easy, faster, and more successful way:

1. Chati.Chat

Chati. Chat is a crunchy media-based Pvt company that is situated in Odisha and was launched by Jitendra Kumar Samal and Satya Prakash Swain on August 2022. The main motive behind the formation of this application was to allow large and small businesses to make a new milestone of success. Chati. Chat exists to elevate the business-to-consumer interaction of every enterprise across the world and make them intuitive, personal, and real-time. The company’s founders have more than 20 years of experience in the industry, thus they make sure to incorporate the finest technologies in the services.

2. yellow.ai

yellow.ai was founded by Raghu who has 20 Years of experience in the technology industry. The Company was established by three friends with the motive to simplify employee and customer experience across channels, with the best of AI and human intelligence to deliver on-demand fulfilment. yellow.ai tool has made businesses simpler by improving quality and engagement using conversational AI.

3. Verloop.io

Gaurav Singh who is a successful entrepreneur founded Verloop.io in the year 2020. He was passionate about building technology for Customer Support teams that enables them to deliver delightful support and thus Verloop exists. The app brands have the ability to scale their support, reduce their operational costs, and gain complete visibility of their customer support operation. It combines the power of agent assist, machine learning model, speech recognition, and natural learning process to ultimately transform the way support is delivered.

4. WATI

WATI is a Hong Kong-based company with a global reach of 60 countries serving 1600 plus customers. With a small and energetic team with an inclusive culture, working in the comfort of your home. They also support their customers through a seamless team inbox with smart routing, canned responses, data tagging, and analytics. Many of the interactions can be automated through the low workflow. WATI allows companies to have more engaging conversations with their customer in a smart way to get more time to do what they love.

5. Twilio

Twillio is an American company based in San Fransisco, California, which provides programmable communication tools for receiving and making phone calls sending and receiving text messages, and performing other communication functions using its Web services. The app helps one to create visual automated workflows and to choose from thousands of workflows a readymade app or use their no-code toolkit to connect apps, not in a library.

In a business, communication is crucial to delivering powerful, clear messages regarding strategy, customer service, and branding. A business creating a brand communicates a consistent message that is exclusive to its target market. Establishing a rapport with customers is crucial for any business. For all this, WhatsApp has already spread a wide market and each day a new company is trying to set a benchmark in the WhatsApp API market.