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CM Helpline comes to aid C-patients, clocks 70K calls daily
Lucknow: UP Chief Minister Yogi Adityanath’s helpline is coming to the aid of thousands of Covid infected persons everyday.
Out of the 18,55,788 people who have contacted the CM Helpline through its toll free number 1076 for different kinds of support, it has addressed issues of 8,13,930 people to date.
Rajesh Sundaram, a resident of Indrapuram, Ghaziabad, is one of the many Covid patients who survived due to timely intervention of the health staff when he contacted the helpline while he was in home isolation and his oxygen level dipped below 90.
Sundaram’s condition started deteriorating after being in home quarantine for 11 days. His oxygen level dropped to 84.
Subsequently, his friends made frantic calls to the CM Helpline seeking help. The health staff responded quickly and Sundaram was rushed to Medanta Hospital where he got timely treatment that saved his life.
His brother Rahul says that his brother is alive today only because of the timely help that he received from the health staff after being contacted through the CM Helpline.
He has taken a pledge to raise people’s awareness about the helpline so that critical patients could get timely help.
The Helpline keeps in regular touch with Covid patients to stay updated on the status of their health conditions and offer timely assistance if need be.
Meanwhile, call centres of CM Helpline have been set up temporarily at four new places to contain Covid-19 spread.
For inbound calls, a separate dashboard has been created on the Janasunwai portal of the Chief Minister, where all the complaints are registered.