Wednesday, June, 12,2024

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New Delhi: Over 90 international and domestic flights of Air India Express were cancelled after about 300 senior crew members of the airline went on mass ‘sick leave’ at the last minute and switched off their mobile phones.

Air India Express said, “A section of our cabin crew has reported sick last minute, starting last night, resulting in flight delays and cancellations.” “We sincerely apologise to our guests, those impacted will be offered a full refund or rescheduling,” AI added.

Hours after the news, the Civil Aviation Ministry sought a report and asked airlines to ensure facilities for passengers as per the norms laid down by the DGCA. In addition to this, the ministry asked the carrier, a wholly-owned subsidiary of AI, to resolve the issue “promptly”. Meanwhile, many passengers took to social media on Wednesday complaining the sudden cancellations.

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